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Important Information

  • ATTENTION: Click here to learn about BEMC's meter accessibility requirements
  • ATTENTION BUILDERS: Click here to read BEMC's new procedure to apply for temporary and permanent service.
  • BEMC lobbies are closed to walk-in traffic.
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      • Time of Use
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    • Weatherization Loans
    • Outdoor Lighting
    • Capital Credits
    • Co-op Connections
    • Application for Temporary Service
    • Application for Underground Service
  • Storm Center
    • Report a Power Outage
    • Current Storm Updates
    • Before, During & After a Storm
    • Restoring Your Power
  • Community Programs
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    • Sports Camp Scholarships
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  • Tips & Tools
    • Video Tutorials
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    • Resources to Help Lower Your Bill
    • Beat the Peak
    • Time-of-Use

The BEMC Customer Service Center is ready to serve you personally, Monday through Friday between 8 am and 5 pm. When you call us at 800-842-5871 you will speak with a representative from one of our three office locations. There are no lengthy telephone menus to navigate - you will be connected with a real person who will be able to help you.

Call us or visit one of our offices to establish new service, make changes to your account, or if you have questions about billing or payments, or our programs and services.  

You may also contact us 24/7 to report an outage or to make a payment: 
To report an outage call 800-682-5309 or use the link at the top of this page.
To make a payment on your account  or purchase prepaid power by phone call 866-934-6830  (have your account number and credit card handy).
 
To access your account usage, current bill and make payments online, go to SmartHub.
To access SmartHub on your mobile phone or tablet, please download the SmartHub app from your app store. 

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Supply Headquarters

795 Ocean Hwy W
Supply, NC 28462

910-754-4391

Southport-Oak Island District Office 

4335 Southport-Supply Road 
Southport, NC 28461

910-457-9808 

Whiteville District Office

2228 New Britton Hwy E
Whiteville, NC 28472

910-642-5011

Mailing Address

PO Box 826
Shallotte, NC 28459

Customer Service: 800-842-5871
Outages:                800-682-5309

©2021 Brunswick Electric Membership Corporation. All Rights Reserved.

  • Home
  • About Us
    • Who We Are
    • Board of Directors
    • Cooperative Principles
    • Annual Report & Financial Info
    • Our Affiliations
    • Safety Program
    • History
    • Careers
    • Contact Us
  • Member Services
    • My Account
    • BEMC Membership
    • Name Change & Transfer Service
    • Rates
      • Time of Use
    • Billing & Payments
      • Interactive Bill
    • Weatherization Loans
    • Outdoor Lighting
    • Capital Credits
    • Co-op Connections
    • Application for Temporary Service
    • Application for Underground Service
  • Storm Center
    • Report a Power Outage
    • Current Storm Updates
    • Before, During & After a Storm
    • Restoring Your Power
  • Community Programs
    • Bright Ideas Grants
    • Community Grants
    • Scholarship Highway
    • Electric Cooperative Youth Tour
    • Sports Camp Scholarships
    • Warm Homes, Warm Hearts
    • Economic Development
    • Meeting Room
  • Renewables
    • Community Solar
    • Rooftop Solar
    • Contract Solar Farms
    • Ecobee
    • EV Charging Stations
    • NC GreenPower
    • A Brighter Future
  • News & Events
    • Annual Meeting
    • Carolina Country/Newsletter
    • For the Media
    • Press Releases
  • Tips & Tools
    • Video Tutorials
    • Electrical Safety
    • Resources to Help Lower Your Bill
    • Beat the Peak
    • Time-of-Use